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Tata Consultancy Services said its deal pipeline for Asia-Pacific has improved in the past two months led by Financial services and revenue could grow at a double-digit pace this year. But the growth in its business in the region will still lag the 40 percent compound annual growth rate (CAGR) seen in the past five years before the Current financial year,says Girija Pande, the Asia-Pacific head of Indiab s top IT services company by sales. Pipelines are improving, we think green shoots are now getting leaves, Pande said.
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Like many parts of the developing world, Africa wants a piece of the IT outsourcing market, and while problems in India have opened the way for that to happen, challenges stand in the way of a big breakthrough.Egypt, Ghana, Nigeria, Senegal and South Africa are all becoming increasingly aggressive in their push to compete with India in outsourcing, as well as with other parts of the world.
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Infosys Technologies, Indias second largest software firm by sales, has won an outsourcing contract worth about USD80 to 100 million from Australian phone firm Telstra. The Australian phone firm had undertaken a vendor consolidation exercise to reduce its IT service providers from four toto EDS, IBM, Infosys and Satyam toto to two. The consolidation was aimed at bringing down the cost of managing its IT systems. The Australian telecom major plans to bring down the number of IT systems from about 1,350 now to almost 300 by 2010.
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India continues to top the list of outsourcing nations, with six Indian cities in the top 8 outsourcing destinations, according to a global study.According to a survey done by Cyber Media's Global Services magazine and research firm Tholons, despite the changed global economic dynamics, India continues to rule the Top 8 Global Outsourcing Cities list. The list features only two non-Indian destinations.
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Delhi International Airport (P) Limited (DIAL) and IT major Wipro, today announced a 10 year total outsourcing agreement to provide world class IT Infrastructure and Services for Indira Gandhi International Airport (IGIA), New Delhi.This partnership assumes significance as IGI airportb s new integrated terminal (T3) will be the gateway for the Commonwealth Games scheduled to be held in New Delhi. Terminal 3 at IGIA will be one of the largest airport terminals in the world.
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Japanese firms are turning to Indian outsources in a desperate bid to save cash in the economic downturn. Japanese outfits are not worried so much by improving services, concentrating on core expertise, or any of the other reasons for outsourcing. They are saying that they want to save cash.
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India-based systems integration and distribution company HCL Infosystems has won a INR5.3 billion or USD114m contract from power distribution utilities in Rajasthan state, India to implement a state wide solution involving integration of IT, geographic information system, automatic meter reading and associated technologies. The deal involves consultancy, design, development & implementation of business process applications, CRM, Billing, GIS and AMR. It also involves setting up of a wide area network, data center with a disaster recovery back-up center.
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Global IT service firm MindTree Ltd is acquiring around 33 percent equity, 1.5 million shares, in Aztecsoft Ltd for Rs.1.72 billion (USD 43 million) for a majority stake in the Bangalore-based software firm, the company said here Friday. b MindTree is acquiring the entire equity stake of E4E Holdings Ltd , which values Aztecsoft at an equity valuation of USD 90 million (Rs.3.6 billion). Post-acquisition, MindTree will merge Aztecsoft with itself,b the company has said in a statement.
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As a result of the changing market dynamics due to the downturn, in the coming years the top three Indian IT services firms may have slower growth than the overall industry. The growth of the Indian IT industry will come from sectors where Tata Consultancy Services (TCS), Wipro and Infosys do not have a presence, therefore causing the market leaders to lag the industry, said analysts at Edelweiss Securities, a brokerage firm.
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With over 55 exhibitors, India is emerging as one of the most prominent exhibiting countries at GITEX Dubai 2009. Speaking at a Press Conference, Mr. Sooraj Dhawan, official spokesperson for the Indian delegation and Director, Falcon Exhibitions Pvt. Ltd., shared information on the Indian companies who are exhibiting at 29th Gitex Technology Week being held in Dubai from 18-22 October 2009.
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Nokia has outsourced desktop management and help desk functions in 76 countries to Indian outsourcer HCL Technologies. HCL announced that the handset maker has signed a five year contract.The outsourcer has set up a new office in Helsinki, Finland, to deliver nearshore services to Nokia, in addition to delivering services from centers in Poland, China, the U.S. and India.`The contract includes multilingual helpdesk services in 13 languages, global account management, workstation packaging, creation and maintenance, workstation security management, and onsite support services delivered by partners, HCL said.
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This could be a USD7-billion opportunity for Indian tech firms. Top business software customers such as Siemens are questioning heavy product maintenance fee paid to companies such as SAP and are exploring third-party maintenance with Indian tech firms among other global vendors. As part of software license sales contract, with a vendor like SAP or Oracle, customers have to pay 22 percent of the license fee every year for any product support or upgrade services, on top of what they spend on annual maintenance of their technology and business systems. European engineering major Siemens became the latest customer to question the manufacturer-driven support and has shortlisted HCL technologies and IBM for a potential contract.
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Japans third-biggest automaker Nissan has invited outsourcing companies including TCS, Wipro, IBM and Mahindra Satyam to bid for an application development and maintenance deal, potentially worth around USD250 million. Nissan, which currently works with Mahindra Satyam, among several other vendors, is among the other Japanese companies such as Sony and Toyota, who are seeking to reduce their operational costs by outsourcing IT and back-office projects to India. They are expected to spend around USD2 billion on outsourcing with India-based vendors this year, according to experts tracking these contracts.
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US-based IBM has announced that it has been selected by Indiab s Datacom Solutions to provide a high-performance IT infrastructure and a range of business solutions to support the cellcob s commercial launch later this year, with a view to completing pan-India coverage over next two years.IBM claims that the partnership between the two companies will allow Datacom to accelerate the time-to-market for new services, adapt quickly to meet future market requirements, reduce operating expenditures and enhance customer satisfaction levels.
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Indian tech vendors are set to gain from around USD9.5 billion technology spend planned by the Royal Bank of Scotland RBS over the next five years, as up to USD2-billion worth of back office and application development, maintenance projects could be outsourced to the Indian offshore suppliers including Infosys and TCS apart from the bankb s own IT captives in India.
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Close on the heels of clinching an IT outsourcing deal with Etisalat DB, the Indian arm of Emirates Telecom, Tech Mahindra is learnt to have won another deal for a greenfield IT implementation for a telecom major in the Middle East. The IT firm has won a deal with Saudi Telecom, which is rolling out GSM services in Bahrain, said a person familiar with the development.
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HCL Info Systems will manage and oversee the IT processes of Fortis Healthcare Ltd for five years under an IT outsourcing deal forged between the two firms.Under the deal all the hospitals of Fortis will be standardized through the IT systems of HCL and this activity will be completed within 12 months. HCL will deploy Hospital Information Systems HIS & Enterprise Resource Planning ERP solutions to standardize operations across Fortis hospitals. Solutions enabling automation of financial processes and business intelligence & analytics solutions will also be offered to the Healthcare major.
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Indian software major Tata Consultancy Services (TCS) has said that it has signed a two year multi million dollar deal with Singapore-based People's Association for application management services. People's Association is a statutory board under Singapore's Ministry of Community Development, Youth and Sports. Under the pact, the IT major will develop and maintain People's Associations' business and citizen-centric applications, including mission critical applications, TCS said in a statement.
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