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Top Indian tech firms TCS, Infosys and Wipro, along with multinational rivals IBM, Accenture and HPEDS , are currently chasing an outsourcing contract worth over USD100 million from Australias biggest retailer Woolworths, as the retailer plans to deploy a SAPbased solution for transforming its merchandising and supply chain platforms.
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Nasscom, the premier trade body and voice of the Indian IT BPO industry, and Pricewaterhouse Coopers, the leading professional services firm in India, today released a report on Japan titled Opportunities for Indian IT Industry: Japan. This is the second report in the Country Report series that focuses on specific countries , regions that are alternate markets, competitive destinations and or potential partners for India.
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Egypt is the latest in a long line of countries to set up a government agency to sell its IT services to businesses overseas.Countries such as the Philippines, Russia and Kenya have sent out similar delegations, envious of the spectacular overhaul of Indias economy in the past 10 years, led by technology investment.Amin Khaireldin, a board member of Egypts Information Technology Industry Development Agency, said the country has learned from Indias example.
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Indias IT services market is forecast to grow to USD 10.73 billion by 2011, at a fiveyear compound annual growth rate of 23.2 percent, as outsourcing emerges as a more favored option for companies in India, according to research firm Gartner.As companies are finding it more difficult to hire and retain staff in their IT departments, they are looking at external service providers as an option, hoping to also cut down costs, and better manage growth in the process, says Gartner.
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Remote infrastructure management RIM could be the next big offshore opportunity for India and is poised to become a $13 to 15 billion opportunity for the Indian IT industry by 2013, according to NasscomMcKinsey report. The RIM industry would also create 3.25 lakhs to 3.75 lakhs jobs, the report says. RIM is a missioncritical service requiring sophisticated tools and reflects highcustomer confidence and relationships. By increasing RIM services the Indian IT industry is moving towards becoming a fully integrated service provider.
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Infosys Technologies, Indias secondtolargest software firm by sales, has won an outsourcing contract worth about USD80 to 100 million from Australian phone firm Telstra. The Australian phone firm had undertaken a vendor consolidation exercise to reduce its IT service providers from four toto EDS, IBM, Infosys and Satyam toto to two. The consolidation was aimed at bringing down the cost of managing its IT systems. The Australian telecom major plans to bring down the number of IT systems from about 1,350 now to almost 300 by 2010.
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The IT R&D offshoring market in India is expected to record a CAGR of 23% to touch $21.4 billion by 2012, according to a study done by Zinnov, a consulting firm. Zinnov said there are around 600 MNC captive centres in India and for 2008, the total revenue is expected to touch $9.4 billion with $5.8 billion going to come from the MNC captive centres rest from the third-party vendors.
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Wipro Ltd., Indias thirdlargest IT services provider, has set up an embedded engineering centre for USbased Harman International Industries Inc., to jointly develop products and technologies for automotive, consumer and professional markets. As a part of the contract, Wipro will set up a dedicated engineering centre which will work on existing and future projects of Harman in the infotainment space.
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Japanese firms are turning to Indian outsources in a desperate bid to save cash in the economic downturn. Japanese outfits are not worried so much by improving services, concentrating on core expertise, or any of the other reasons for outsourcing. They are saying that they want to save cash.
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Indian outsourcer HCL Technologies has bagged an outsourcing contract from The Readers Digest Association.The contract for about USD 350 million involves delivery by HCL of IT infrastructure management, application development and other services, HCL said.
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With business from the US and Europe expected to decrease due to the ongoing financial turmoil, Indian information technology services IT firms are increasing their focus on the Asia Pacific region, particularly China, in an effort to tap the latters IT market and use it as a strategic base to enter the at least USD100 billion Rs4.76 trillion a year Japanese IT market. Business from the US and Europe together account for between 80 percent and 95 percent of revenues of the top five Indian IT services firms, Tata Consultancy Services Ltd or TCS, Infosys Technologies Ltd, Wipro Ltd, Satyam Computer Services Ltd and HCL Technologies Ltd.
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Indian companies must set base and partner with Egypt to offer global outsourcing solutions providing an opportunity to expand into the Middle Eastern and European continental markets, according to an ItidaItida report.Egypts Information Technology Industry Development Agency ItidaInformation Technology Industry Development Agency ItidaInformation Technology Industry Development Agency ITIDA is a government entity and works in collaboration with the Egyptian Ministry of Communications and Information Technology McitMinistry of Communications and Information Technology McitMinistry of Communications and Information Technology and the private sector to support the quality of IT services and applications.
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Wipro Infotech, the India and Middle East IT business of Wipro, on Thursday said it beat rivals TCS and Infosys to win a Rs 1,182 crore e-governance project.It is a sizeable deal, considering that large projects in the domestic market range between Rs 500 crore and Rs 1500 crore. The win also comes at a time when IT companies are struggling to close deals with many customers delaying spending, either due to unavailability of finance or pure caution.
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The US second largest bank is going to increase its IT outsourcing to India by more than 25 per cent.Despite the US government refusing to hand over economic stimulation money to outfits who do not hire Americans, JP Morgan Chase wants to spend USD400 million on work outsourced to India to streamline its IT operations.
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US tech companies are rethinking outsourcing plans because of the economic crisis, as well as pressure from the Obama administration to keep jobs at home.The BDO Seidman 2009 Technology Outlook Survey of chief financial officers suggests many think that outsourcing at the moment is not a good idea.
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Indias booming IT market has seen the domestic demand growth outstrip exports for the first time in over a decade, thanks to the maturing outsourcing market, says a new survey. The domestic IT demand grew 34 per cent in 2007 08, compared with 27 per cent for exports, which is the opposite of what happened the last fiscal, says the annual IT industry survey of Dataquest the flagship publication of CyberMedia Group.
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Nasscom, the premier trade body and voice of the Indian IT BPO industry, and Pricewaterhouse Coopers, the leading professional services firm in India, today released a report on Japan titled Opportunities for Indian IT Industry: Japan. This is the second report in the Country Report series that focuses on specific countries , regions that are alternate markets, competitive destinations and or potential partners for India.
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PMG has released its locations to watch report which outlines some emerging locations in the outsourcing market. In total 31 cities were highlighted as ones to watch within the outsourcing market and countries such as Australia, Ireland and Brazil have all had cities highlighted as threats to Indias stronghold.However, it is difficult to compare these countries as there is such a variance in the benefits they offer. Belfast for example was highlighted as an emerging threat, however Belfast has been prominent in the market for quite some time and generally deal with end users who are looking for nearshore destinations to outsource to.
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Romania could very well be the next IT outsourcing destination after India, with its low costs, language proficiency, burgeoning infrastructure and engineering skills. In a recent outsourcing expo held in New York, delegates from 26 Romanian companies wanted to rally in IT Offshoring business from US and other international companies. US Companies like Microsoft are already working with Romanian IT and software services firms to develop their software.
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At a time when the worlds biggest IT market, the US is evaluating protectionist measures against offshoring of IT jobs, Indian companies such as TCS, Infosys and Wipro are preparing to bid for around USD2 to 3 billion outsourcing contracts being fleshed out by the Department of Work and Pensions DWP, the HM Revenue and Customs HMRC and the ministry of justice in the UK.
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Global technology research and advisory firms such as Gartner Inc., Technology Partners International Inc. TPI and Everest Group say companies in the US will farm out more software contracts offshore in the year ahead to Indian vendors as pressure builds on them to cut costs, but local information technology, or IT,service firms continue to be cautious on their outlook as the US economy continues on a path of slow growth.
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