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The IT R&D offshoring market in India is expected to record a CAGR of 23 percent to touch USD 21.4 billion by 2012, according to a study done by Zinnov, a consulting firm. Zinnov said there are around 600 MNC captive centres in India and for 2008, the total revenue is expected to touch USD 9.4 billion with USD 5.8 billion going to come from the MNC captive centres rest from the third-party vendors.
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New telecom entrant STel has awarded a five-year IT outsourcing contract to Tech Mahindra. STel, which plans to compete with incumbent phone firms, including Bharti Airtel and Reliance Communications, had shortlisted Tech Mahindra and Wipro for outsourcing system integration-managed services. The contract also includes maintenance of the phone business and operational support systems.
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The market for information technology or IT services in India will touch USD13 billion by 2013 according to a study released by the Indian unit of Singapore-based Springboard Research, an IT market research firm. The domestic market is expected grow at an average of nearly 19 percent annually from USD5.7 billion at the end of the financial year ended March 2008.
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HCL Axon has won a five year global IT contract with international pharmaceuticals giant GlaxoSmithKline (GSK).The agreement, called the Global Strategic Information Technology Master Services Agreement, details that HCL AXON and HCL Technologies will provide systems integration, SAP implementation and IT consulting services to GSK globally.Under the agreement, HCL will first act as GSKs systems integration partner for a large SAP-enabled business transformation programme. The scope of the project is currently in development.
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Japans third-biggest automaker Nissan has invited outsourcing companies including TCS, Wipro, IBM and Mahindra Satyam to bid for an application development and maintenance deal, potentially worth around USD250 million. Nissan, which currently works with Mahindra Satyam, among several other vendors, is among the other Japanese companies such as Sony and Toyota, who are seeking to reduce their operational costs by outsourcing IT and back-office projects to India. They are expected to spend around USD2 billion on outsourcing with India-based vendors this year, according to experts tracking these contracts.
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HCL Axon, a division of HCL Technologies and the worlds largest services provider dedicated to SAP solutions, has announced that it has signed a five year Global Strategic Information Technology Master Services Agreement with GlaxoSmithKline (GSK), one of the worlds largest pharmaceutical companies. This agreement describes how HCL AXON and HCL Technologies will provide systems integration, SAP implementation and IT consulting services to GSK globally. The first activity under this agreement is to be GSKs systems integration partner for a large SAP-enabled business transformation programme, the scope of which is in development.
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The Association of Train Operating Companies (ATOC) has renewed its long-term IT outsourcing contract with Capgemini UK plc for a further ten years. The GBP18.5 million contract covers support for the UK's National Rail Reservation System for the period 2009-2019 and was signed between Capgemini and Rail Settlement Plan Ltd (RSP) which is part of ATOC. Under the contract Capgemini will provide the IT infrastructure, Application Management and Infrastructure Management support of the reservation service.
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HCL Axon, a division of HCL Technologies and a provider of SAP solutions, today said it had signed a five-year Global Strategic Information Technology Master Services Agreement with pharmaceutical major GlaxoSmithKline (GSK).A press release from HCL said the agreement describes how HCL Axon and HCL Technologies, will provide systems integration, SAP implementation and IT consulting services to GSK globally.
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MindTree, an Indian IT outsourcing company will be making foray into China, having bagged a significant outsourcing contract from China's biggest telecommunications equipment maker Huawei Technologies. For the Bangalore-headquartered company, China marks new geography entry, besides already having presence in US and Europe. Confirming the development , Mr Parthasarathy N S, CEO, testing & IMTS, MindTree, said, We will be doing independent testing in the telecom space. This project has different phases and has potential to become large. The contract also allows us to move up the value chain as China has emerged a big growth market.
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Infosys Technologies, the second-largest software services exporter in India, has set up a wholly owned unit in the United States to bid for government projects there, reports quoting a senior Infosys official said."The subsidiary in the US has been formally set up and now we have to commit a business plan and hire people there," says chief financial officer V Balakrishnan.
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As top Chinese enterprises such as Bank of China and China Telecom seek to globalise their operations, they are increasingly turning to multinational and Indian outsourcing firms including IBM and TCS for deploying and maintaining standard software solutions, giving them an edge over local service providers. In many ways, Chinese customersb shift towards global and Indian vendors is reminiscent of how top Indian customers such as Bharti Airtel preferred an IBM over domestic suppliers around two decades ago for modernising their IT and business systems.
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The IT R&D offshoring market in India is expected to record a CAGR of 23% to touch $21.4 billion by 2012, according to a study done by Zinnov, a consulting firm. Zinnov said there are around 600 MNC captive centres in India and for 2008, the total revenue is expected to touch $9.4 billion with $5.8 billion going to come from the MNC captive centres rest from the third-party vendors.
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Nokia has outsourced desktop management and help desk functions in 76 countries to Indian outsourcer HCL Technologies. HCL announced that the handset maker has signed a five year contract.The outsourcer has set up a new office in Helsinki, Finland, to deliver nearshore services to Nokia, in addition to delivering services from centers in Poland, China, the U.S. and India.`The contract includes multilingual helpdesk services in 13 languages, global account management, workstation packaging, creation and maintenance, workstation security management, and onsite support services delivered by partners, HCL said.
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The global IT infrastructure market has been growing exponentially over past few years. The top 15 vendors analysed by Forrester in a recent report provided remote and onsite services for about 16.7 million desktops, 1.7 million servers and 23.4 million users globally. These vendors, including IBM, HP-EDS , CSC and some Indian tech firms including HCL delivered USD83.9 billion worth of infrastructure services last year.
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Accenture is in discussions with top Indian phone firms including Bharti Airtel for strategic outsourcing of new business processes apart from management consulting projects, as these telcos seek to sustain profitability and outsource non core functions. Experts who did not wish to be identified said these consulting and strategic outsourcing contracts could be smaller, estimated anywhere between USD50 million to USD200 million, but will bring high margin business for Accenture.
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Britainb s ballooning deficit spells opportunity for Indian information technology IT companies as Prime Minister Gordon Brownb s government struggles to save money by outsourcing non-core activities and better managing existing IT infrastructure.Both the government and the companies chasing business worth around GBP 10 billion or around Rs76,800 crore are, however, trying to make sure they avoid being tainted with the notion that local jobs are being sent overseas.
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With cost saving becoming more important in the downturn, foreign universities are now joining the IT offshoring bandwagon. While most of the educational institutions have begun outsourcing functions like school management and fee collection management, Australiab s University of Canberra (UC) has gone a step further by outsourcing its entire IT system to Wipro Technologies.
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