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eVentive, LLC, a Chicagobased IT consulting and outsourcing firm, has announced the opening of its offshore IT outsourcing center in Addis Ababa, Ethiopia. The outsourcing center, the first of its kind in the region, became operational with the graduation of the first class of Ethiopian consultants from eVentives exclusive training program.Addis Ababa, a thriving metropolis of nearly 3 million, offers a large workforce of Englishspeaking IT professionals
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While Infosys expects the US sub-prime crisis to hurt revenue at its backoffice services unit by a maximum of US dollar1 million in the current fiscal year, the company is optimistic that in the medium term such a situation could work to its advantage.The impact due to the subprime crisis in U.S. mortgage market should not exceed US dollar1 million in revenue for the business process outsourcing business, Amitabh Chaudhry, CEO, Infosys BPO, said.
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One might require Software Outsourcing part of the business because that does not have the room, that requires an expert, that has periodic busy periods, or one requires more production to get orders out on time, etc.Offshore Outsourcing is when one hire outside vendors or professionals for services to take on part of their business workload away from their country. The following are ten ways offshore outsourcing that can save your business, money and time.
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Is the world really flattening. A question like that may seem terribly out of place as the opening sentence of an analysis of Indian IT services exportsthe very phenomenon that gave the idea of flat world to Tom Friedman. Yet, something somewhere says probably the flattening forces are quite content with leveling the developing and developed worlds, they have not yet touched the Indian IT services industry. That sounds ironic, but then as they say, there is your side of the story; there is my side of the story, and then, there are facts.
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Egged on by the appreciating rupee, the Indian information technology industry is evolving a new business model that seeks to rely less on lowcost skills, move up the value chain and keep up with technology advances so as not to be overtaken by tectonic shifts. The new model will not represent a break with the past but be more in the nature of the new version of an already popular software product. Still, it will be more than just an upgrade and mark a significant step forward to a featurerich new version, somewhat akin to the graduation from Windows 98 to Windows XP.
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In one of the industrys biggest deals, Indias largest software exporter, TCS, is close to signing a Rs 6,150 crore US dollar1.5 billion multiyear outsourcing deal with Prudential plc, the UKbased financial services major that sells pensions, annuities, medical insurance, savings and investments schemes to 21 million customers globally.
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As rising wages and attrition rates in India spur some international companies to seek new locales for outsourcing operations, Southeast Asia, Eastern Europe and Latin America have all been competing to become new offshore hubs.Now, the Middle East and North Africa are elbowing into the race to host remote sales staff, service centers, tech support and the like, thanks to a favorable time zone, a multilingual work force and an oilfueled investment and expansion spree. Companies also are attracted by some efforts by some governments there to diversify and liberalize their economies, as well as the prospect of tapping into the growing local market.
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Which way is the wind blowing in the outsourcing market, Whats looming on the horizon in the next five years. Lets look at five areas which may influence the outsourcing markets. This is necessary in the changed world scenario as more and more companies are resorting to outsourcing.
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Ten years ago, it was common to hear of companies slashing costs by opening offshore arms. Indeed, India,based solution providers including Cognizant and Tata have profited handsomely by offering U.S. companies offshore services at bargain prices. However, with recent reports of salaries increasing in countries such as India, the savings are more subtle. Yet companies are still sending certain tasks like call centers and software development offshore, and they are adding jobs, such as knowledge processing, to the mix as well.
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Technology services firms are moving to a revenue,gain share model where they get a chunk of the clients revenues or gains made due to increased productivity or reduction in processing time. Companies believe this slice of the action strategy could not only be the next differentiator but also boost revenues.
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One third of organizations would consider managing their IT infrastructure from an offshore location in the near future, according to a new survey of senior IT decision makers.When 150 CIOs and IT managers were surveyed around the world, the respondents said that they would rather source this work through a large Western services supplier than an Indian vendor.
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New deal models and business imperatives, as well as opportunities in emerging markets are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. First, let us get real. No one is going to pretend that cost doesnt matter when it comes to outsourcing. Study after study has reaffirmed that companies, including banks list reducing costs as the No 1 reason for outsourcing and offshoring.
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The main thing is that outsourcing staff needs to know how the product works, both from the internals and from the perspective of knowing the problems the client wants to solve.
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India is considered the king of outsourcing destinations around the world. Now the question is, where do India Inc outsource to. This should be an interesting topic to look at. In the first half of 2007, India outpaced Australia and Japan as the largest market for outsourcing contracts in the Asia Pacific region by awarding a total of US dollar 1.68 billion worth of contracts, according to Business Standard. This accounted for 30 percent of the total contracts awarded in the region.
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One of the world's largest technology investment firms announced today that it will invest US dollar48 million in private equity into DarwinSuzsoft, a Chinese company that specializes in IT outsourcing. The deal by Francisco Partners, which has US dollar 5 billion in capital, demonstrates the growing momentum in China as a destination for IT outsourcing.
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Outsourcing of Information Technology services continues to have a strong demand but buyers are requiring more from their providers according to a new study from Alsbridge. According to a survey conduted, 300 corporate buyers indicated that quality remains a big concern for companies using offshore service providers. The research also found that buyers continue to experience numerous challenges with the IT providers and are unable to realize all the benefits associated with IT Outsourcing ITO.
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The Indian rupee is appreciating against the US dollar and this has impacted the profits of offshoring companies based in India. But the Indian outsourcing firms still still garner double-digit raises. And demand shows no sign of slowing. Add it up and it spells price increases for companies outsourcing technology work offshore to India. At this point itb s unlikely that demand will diminish, but the pricing power enjoyed by Indian outsourcing firms is notable.
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According to a report by The Work Foundation, a not for profit organization, the fears of highly skilled jobs vanishing overseas to India are overblown -- and offshoring is instead helping the creation of more interesting jobs in Europe. It has also stated in its report that the perception that high number of quality jobs being lost through offshoring is not based on ground reality.
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The global outsourcing market has slowed down as more and more companies are choosing to set up offshoring operations all by themselves. The increase in the number of organisations setting up their own offshore operations in countries such as India is responsible for the slowdown in the global outsourcing market.
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The software industry in India and the country's earnings from it are surging. Today, industry earnings stand at around 16 billion US dollars. Industry apex body, NASSCOM, is predicting over 15 per cent growth on a year-on-year basis. IT-enabled services (ITES), is one of the biggest employers. Allied services like human resources development, finance, and semi-skilled professions are also growing.
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India could be well facing a challenge as the prince of outsourcing. This might come from Philippines, Malaysia, Singapore and Thailand. This could well be a possibility, if they market Southeast Asia as a single market for IT outsourcing than competing against each other.
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