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In a report for the public sector's Chief Information Officers' Council (CIOC), the Office of Government Commerce (OGC) has identified "a number of specific capacity issues
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Malaysia is promoting itself as a top outsourcing destination. Outsourcing Malaysia is a new joint initiative by several groups
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Belarusian as well as Russian companies are taking part in the Ukrainian Outsourcing Forum '2006'
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In events to be held in Mumbai on Sep 27 and Bangalore on Sep 28, London-headquartered industry analyst firm Ovum plc
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As IT outsourcing asserts itself as a key business strategy, there is increasing demand for professionals to manage the complicated deals.
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Philippines is fast emerging as a favourite offshore outsourcing destination for many. Last year, the country generated revenue of $2.1 billion from offshore outsourcing
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If stories from US government offices are to be believed, one pressure cooker gathering steam waiting to burst at the most inopportune moment is the increasing tendency of IT outsourcing without appropriate monitoring.
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Though western trade unions are crying themselves hoarse over lost jobs, it remains a fact that, outsourcing, if done well, can only be beneficial to both the parties involved.
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A report, by market research firm Best Practices titled "Outsourcing Trends for I.T. services supporting Pharma Sales & Marketing"
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A new research-based white paper by Leslie Willcocks, Professor of Technology, Work and Globalisation at the London School of Economics, warns CEOs in the process of evaluating new outsourcing partnerships to watch out for risks associated with the 'winner's curse'
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Norwich Union is outsourcing 500 IT jobs in an effort to build greater flexibility into its IT base to better deal with peaks and troughs in demand, the company has said.
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An IBM study report titled "Business Impact of Outsourcing -- a fact-based analysis," has reported a correlation between a company's improvement in financial performance and entering an outsourcing engagement.
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The job of the CIO is becoming more complex by the day. They have to stay updated on the latest business and technology tools on a daily basis and think innovatively and strategically based on that information, to stay ahead of the race.
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The poor working conditions in Chinese factories are no longer news. But all the same, an expose on the same never fails to grab public attention, especially in the west.
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If Chinese industry experts speaking at a Shanghai conference recently was to be believed, their country, the world's second-largest software outsourcing destination, is fast closing the gap with India, the reigning global offshore outsourcing leader.
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Phil Savides, regional chief executive of Business Connexion's Western Cape Region, identifies IT outsourcing as the key strategy for retailers looking to maintain their profitability, as it gives easy access to world-class IT services and systems while containing and managing costs.
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Seems like the tide is turning, albeit in a small way. India's fast growing IT industry has already captured the imagination of the west, but now it has gone a step ahead.
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According to Gartner analyst Linda Cohen, they need to develop disciplined approaches to outsourcing, not ad hoc ones -- especially as their companies adopt multi-sourcing strategies and sign contracts with more and more IT services providers.
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Ever since the recent BPO fraud, wherein, a young woman working at a call centre was arrested for splurging Rs. 200, 000 with credit cards of her company's US clients, the IT hub in the Salt Lake area is going full throttle to ensure tight security control by involving the police.
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As offshore outsourcing thrive as a way to do better business, statistics support the trend. Everest Research Institute predicts that savings will continue to drive sourcing offshore for the next 30 years.
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Too many IT outsourcing deals are failing as a result of misunderstandings between suppliers and their clients, according to a recent report by PA Consulting.
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A combination of factors - the Internet's rebirth, viable use of emerging technologies, and VCs' keenness to fund start-ups - is sending more work from US to Indian shores. Sure, start-ups spell risk. But nothing risked, nothing gained.
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Cost cuts are still top of the agenda but other factors such as access to skills and security are increasingly influencing the decision to outsource. John Kavanagh reports
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Offshoring of information technology is 'not an isolated trend but part of a bigger shift towards the globalisation of business processes.'
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IT firms are finding it hard to recruit talent to run their operations in China. And not the dearth of quality talent but attitude problems, lack of language skills and high attrition rates are making life difficult for employers.
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