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Outsourcing Product Development is set to emerge as a $8-11 billion industry by 2009 from the current $3 billion market estimates.
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The sea of BPOs silhouetting the Gurgaon skyline may spell big bucks for commercial and residential realtors, but for BPOs the crowding-out appears to be getting too close for comfort.
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During the next few years, over US$110 billion worth of outsourcing agreements will be up for renewal, and billions more will be subject to mid-term re-negotiation.
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The german weekly "Computerwoche" published an article last week entitled: "Is there a european market for HR Outsourcing?".
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Innovation is the magic that takes place when people, teams and organizations are in touch and are committed with a project. In a globalize world teams that work together win.
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As many as 360,000 US tax returns were prepared in India in 2006, according to a report prepared by Pune-based ValueNotes, a leading provider of business intelligence and research.
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Much of the hype surrounding the initial wave of offshore business process outsourcing is now focused on what many suppliers call knowledge process outsourcing, or KPO.
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The booming knowledge process outsourcing (KPO) market has seen a string of companies mushrooming.
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The BPO industry's much-touted no-poaching pacts seem to have come a cropper. BPOs that have inked such deals say they exist only on paper.
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They are the face of 21st century India. Thousands of youngsters sitting before flickering monitors, all wired with headphones, talking to clients across the world at that witching hour when the city is asleep.
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BPO giant Genpact has emerged as the largest employer in the Indian IT and ITeS space with 19,700 employees, closely followed by US-based Accenture with a headcount of 19,000, according to a latest study.
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A few months ago, business process outsourcing (BPO) was nothing more than a call centre for Somakshi Saran and Ankita Sinha.
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With the sensitivities surrounding Business Process Outsourcing (BPO) and its delivery offshore displacing employment opportunities from the local economic system, IDC examined and dispelled some popular myths associated with this contentious issue in its recent report
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Earlier this decade, one of the biggest fads in global management was to set up offshore business processing outsourcing (or "BPO" in industry jargon) in India
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While there may be very sound reasons against outsourcing certain functions for your organization, it makes all the sense in the world to examine your operations, run the numbers and determine for yourself whether BPO has a role to play in your organization.
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Two years ago, US Democratic presidential candidate John Kerry created a scare in the Indian IT industry with his anti-outsourcing rhetoric.
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The Global Offshore Outsourcing Summit (GOOS) 2006, organized by the IACC at the ITC Grand Central, unveiled the future of the KPO industry in India.
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India Inc, riding on a booming economy with 10-12 per cent annual growth, is suddenly grappling with the problem of finding the right talent to sustain the momentum in a competitive environment.
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Nights at the call centre will now get longer as the "party place" is all set to get serious.
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HR BPO is the fastest-growing segment of HR services and will grow at a compound annual growth rate (CAGR) of 16% in the US
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The CPI(M), ruling in West Bengal and Kerala, has strongly advocated for trade unions in the sunrise IT sector but would not favour forced closures during strikes and bandhs.
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Outsourcing research firm TPI says that the total global outsourcing revenues have declined for the third quarter of '06.
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The debate on unionising the business process outsourcing (BPO) industry has been discussed on various public platforms, but sadly, the representation has seldom been unprejudiced.
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The lure was hard to resist. A Mumbai-based company ties up with a multi-national outsourcing giant in the U.S. to become its agent for business process outsourcing work such as legal transcriptioning to small and medium BPOs in the country.
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South Africa's deputy president Phumzile Mlambo-Ngcuka has cited the high cost of telephone calls in South Africa as the biggest challenge
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According to a study released by US-based consulting firm neoIT, India may face serious competition from cities in eastern Europe and China as outsourcing destinations.
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More businesses are expected to outsource their telecom expense management (TEM) needs over the next two years, according to a report by consulting firm Gartner.
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A report last month from outsourcing advisory firm TPI notes that, while revenue at IT outsourcing vendors is expected to stagnate
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