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Call it an innovative HR practice or just another retention tool. India's attrition-hit BPOs are knocking...........
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After Wipro and IBM, one of the biggest recruiters on the city's BPO street is tipped to be ICICI OneSource.............
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Professional managers in all disciplines strive for incremental business improvements............
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Recognizing the need for broader geographic footprint for enhanced client comfort, Indian offshore.............
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Cebu is a more cost-effective place to set up a business process-outsourcing company compared to...........
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They say the name of the game in publishing is 'ask not what the publisher can do for you but what.........
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Inspired by India's success at turning itself into the king of global outsourcing, countries all over the..........
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Integreon, a Mumbai-based BPO, has acquired a part of the legal processing business of BPO major...........
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Don't just learn the tricks of the trade... learn the trade. And that's exactly what the BPO industry.........
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Times are changing, and rapidly so. Outsourcing may have started off on the basis of a labour arbitrage............
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Quite a lot is being said about the enormous opportunity in legal process outsourcing (LPO) for India...........
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Affiliated Computer Services, Inc. a premier provider of business process outsourcing and information...........
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The lifesciences and healthcare services division of Tata Consultancy Services (TCS) is scouting............
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The International businesses of the 21st century are gradually converting into Offshore Outsourcing..........
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In a major boost to Kerala's efforts to attract IT investments, an international BPO company..........
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It's not cybercities like Bangalore, Hyderabad or Pune that will fuel the BPO-KPO boom in '06............
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In one of the first such cases in the sector, otherwise plagued by high attrition rates, a Gurgaon-based.........
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There is more action on the outsourcing deal street. Just last week, while Genpact bagged the German.........
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Wipro's BPO unit is targeting a 40 per cent share of revenues from the non-voice service offerings...........
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With the Philippines and China emerging as new outsourcing destinations, the overall growth rate...........
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Genpact, formerly GE Capital International Services, is set to expand its India operations in coming months............
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Recently, two different studies were released measuring the satisfaction levels of U.S. consumers............
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Riding a boom in offshore outsourcing, Wipro Ltd., a software and services outsourcing provider..........
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In order to strengthen the security apparatus in the Business process outsourcing (BPO) industry........
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In the U.S. finance and accounting business process outsourcing (BPO) market, large vendors with..........
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Pummeled by cheaper labor costs abroad, the North American contact center outsourcing industry..........
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SITEL India, a contact centre service provider, is scouting for locations to expand its operations..........
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Move over Sam, it is time for Shyam to ride the next business process outsourcing (BPO) wave............
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The Business Process Outsourcing (BPO) industry is sometimes scoffed at by the geeks in the software.........
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A leading call centre firm in Britain's Merseyside region has announced its decision to move 100 jobs..........
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South Africa's growing call-centre industry is set to secure close to R1-billion in foreign investment........
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Aviva, the world's sixth largest insurance company, is set to enter the Indian BPO sector.........
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In a first of its kind deal, Scope International, a 100 per cent subsidiary of Standard Chartered Bank.........
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Companies from northern Europe and the United States are considering the Philippines for their business.........
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Engineering Export Promotion Council (EEPC) Chairman Rakesh Shah today said it is time for India to...........
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According to the 2005 Employee Benefit News/Forrester Research Benefits Strategy and Technology Study.........
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The Philippine business process outsourcing industry is set to grow to 12.4 billion US dollars by 2010.........
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According to TPI, 293 outsourcing contracts were signed in 2005, more than in any other year..........
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The IT Outsourcing sectors like Business Process Outsourcing has been a major player in the offshore outsourcing..........
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CBay Systems Ltd, provider of healthcare solutions, has been allotted eight acres of land in the IT Park......
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India's entrepreneurial acumen is recognised worldwide, especially in the IT sector. Now a Mumbai-based
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IBM Daksh, one of India's top international call centres, is planning an aggressive foray into the domestic segment......
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To help small-scale and trained entrepreneurs, Mohali-based Centre for International Trade & Industry (CITI).......
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The Government and the corporate sector should look at employment laws as different from the labour laws........
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A couple of decades ago, parents in deveoped countries told their children: Finish your dinner, millions.......
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Indian IT trade group Nasscom will next week launch a national registry of IT staff designed to tackle.......
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The strategies drawn for the Indian BPO industry is often specific to the day and is in response.......
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Indian lawyers join BPO sector by taking up offshore projects
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Outsourcing of operations by companies due to the urgent need to cut costs and enjoy higher profit margins.......
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Exports of information technology-enabled services are seen to grow 70 percent year-on-year this year.......
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Sinduja Shankar, head, Human Resources, The World Bank, termed the ITES and BPO industry as magic.......
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Ninety per cent of people who phone call centres become annoyed if they find they are talking to someone obviously........
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NASSCOM estimates that about $7-8bn worth of work may not have come to India because of security concerns.......
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When the trend of off-shoring / outsourcing started, Indian IT professionals were given low-end computational......
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Offshore outsourcing is the practice of hiring an external organization to perform some or all business functions......
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First it was manufacturing, then IT. In 2006 -- despite the recent stem-cell controversy in South Korea......
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TESCO, the 37-billion pound UK-based retail company, gets 30-40 per cent cost reduction......
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Your cab is safe now. Police, BPOs and CCAI are making sure that no harm comes your way even when you......
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Indian services companies are slowly but surely shirking off their conservatism around inorganic expansion......
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It is time to open up the bubbly! Champaign sales are bound to rise, as the advertising industry......
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Hospitals in Chennai are now attracting a different class of clients: IT and BPO companies......
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The Israel-based multinational Taro Pharmaceutical Industries has struck its first outsourcing deal......
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The Business Process Outsourcing (BPO) sector that has so far focused on basic services --- customer care, telemarketing......
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Big Western companies are all into outsourcing very specific aspects of their activities abroad and Africa........
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Waking up from the rape and murder of a Bangalore-based BPO employee, the Gurgaon and Delhi Police, the CCAI......
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According to research business process outsourcing accounts for more than a third of the entire outsourcing market......
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