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Call centre agents don't desert the companies they work with; they simply leave the bad supervisors!
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EVEN as the business process outsourcing industry in India has attained a $5.2-billion size employing 3.50 lakh professionals,
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India, Canada and China garnered the top three positions in a report released by outsourcing consulting firm neoIT's ranking of 14 possible IT outsourcing destinations.
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A growing number of American law firms are outsourcing legal work to India taking advantage of the country's low cost.
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Indian healthcare BPO companies are now targeting niche businesses in the US healthcare sector.
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