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Financial news service Reuters' decision to move editorial jobs from US and Europe to India has triggered a new outsourcing.....
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Outsourcing of HR services is an innovative strategy commonly used in the industry......
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The growth in the BPO sector is posing a strange problem for small and mid-sized players.....
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Intelenet, a Mumbai-based BPO services company, has charted out a multi-pronged growth strategy.....
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India is poised to capture a whopping 70 per cent of the latest offing in the information technology arena.....
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Domestic third-party business process outsourcing (BPO) outfits have been on a buying spree this year.....
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MBT, one the largest telecom solutions providers globally, today said it might make a strategic acquisition.....
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The recent murder of a woman employee of an IT firm in Bangalore in the late hours, while returning home.....
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In favour of free trade, the World Trade Organisation (WTO), and more to the point off-shoring/outsourcing clearly upholds the trend.....
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Attracted by low cost for top quality, Fiserv, an American IT-solutions provider for the financial service industry has gone public.....
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Outsourcing is gradually becoming the backbone of Indian service sectors.....
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After BPO, India is also set to become the hub for knowledge process outsourcing (KPO)......
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A leading British recruiting company for professionals in the Indian call centre industry.....
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In its memorandum for Budget 2006-07, Nasscom has urged the government to turn its attention urgently to five critical tax issues.....
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NASSCOM President Kiran Karnik has taken a dig at a section of the media for dubbing ITeS and BPO work done in India as.....
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The cry for ushering in trade unionism in the rapidly increasing business process outsourcing sector.....
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Despite policy makers making doomsday predictions, American and European businesses continue to beat a steady.....
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Low labor costs and an abundance of workers have translated into big returns for businesses that look offshore for technical support, telemarketing.....
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Publishing company Infomedia India Ltd has announced that it has acquired two publishing BPO firms for a total of $7 million......
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Buoyed by the government's decision to relax conditions for sharing of domestic and international call centre infrastructure, the country's.....
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Malaysia, Sri Lanka likely to give stiff competition, says report.....
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The ghost of attrition is now beginning to haunt the top brass of large BPOs. After Wipro Spectramind.....
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Shaken by the sexual assault and murder of a call centre employee in Bangalore last week.....
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The majority of Australian businesses in the private and public sector lack the ability to link outsourcing with.....
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A massive manufacturing base, proximity to East Asia and established MNC presence can help China.....
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Successful development of BPO is the same as that of any other large-scale business project: planning, implementation, and control.....
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Moved by the brutal murder of an MNC call centre employee in Bangalore, Nasscom is looking at.....
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BPO industry pioneer Raman Roy has joined hands with one of Sri Lanka's largest industrial conglomerate.....
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All the talk about exploitation of call centre workers in India notwithstanding, a new book says that women workers.....
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Not much is left to chance in LogicaCMG's call centre headquarters in Bangalore.....
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The next productivity boost in outsourcing is likely to come from the ideas such as automation that BPO firms hope to borrow from the manufacturing sector.....
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Leading BPO Analyst Firm Views 2006 as the Year of the Global Deal; Report Also Includes 'In-the-Trenches' Perspectives from HRO Service Providers.....
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IBM Daksh on Monday announced the launch of three new outsourcing delivery centres -- one each in Pune, Chandigarh and Kolkata.....
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European insurer Aviva Plc proposes to step up its outsourcing initiatives and is sending around 3,500 more business process outsourcing (BPO) jobs to India by 2007-08....
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The slow off-take of outsourcing in the insurance domain notwithstanding, the competitive pressure is driving the sector towards higher level of outsourcing adoption now.....
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Releasing the new Nasscom-McKinsey report on Monday, they said that IT and BPO sectors would earn $60 billion in exports by March 2010....
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To fuel the next level of growth, outsourcing major Hinduja TMT (HTMT) has earmarked about $200mn for acquisitions, a top company executive said on Monday.....
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George Orwell once said: "Advertising is the rattling of a stick inside a swill bucket." But when the stick fails to rattle, its time to get a new one....
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The BPO industry is creating an ecosystem, where training is emerging as a clear opportunity for entrepreneurs....
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Tata Consultancy Services is close to acquiring a couple of business process outsourcing (BPO) outfits in Europe....
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The government on Thursday made it clear that employment for foreigners in the booming BPO sector may be out of bounds.....
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exevo, a leading knowledge process outsourcing firm offering end-to-end market research and support services, today....
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Sitting in a sprawling office in Makati, a phalanx of Filipinos sit behind computers answering mobile text messages sent in by Americans....
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The booming Philippine business process outsourcing (BPO) industry is creating dozens of new multimillionaires among Filipino....
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Over 100 legislations pending in various States in the U.S., seeking to ban outsourcing public contracts, increasing domestic political interference against IT....
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Call it outsourcing of outsourcing. Call centres may soon outsource what have been regarded as their core activity all along: communication and network infrastructure....
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JP Morgan Chase Bank, US based has been one of the most aggressive players in its captive BPO operations in India.....
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It is the next big thing to hit Indian shores. From telephonic interviews to data analytics to data processing, market research work is....
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A recently published report by independent market analyst Datamonitor reveals that outsourced call centre agent positions....
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Bangalore is among the IBM outsourcing centers that will carry out business process outsourcing work for Coty Inc.....
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South Africa has witnessed unprecedented growth in contact centre and BPO industry during 2005....
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The young workers in the BPO industry at Gujarat, India are increasingly ending up at the doctor's doorstep....
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A paper based on a study by ASSOCHAM, called "Challenges of the Indian ITeS sector," released by Parliamentary Standing Committee....
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Tamil Nadu is today among the most preferred destinations for global sourcing in India.....
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According to Department of Trade and Industry (DTI) Secretary Peter Favila, Philippines is second only to India.......
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