IT major Wipro Technologies has entered into a multi-year outsourcing engagement with British American Tobacco, to help the company improve effectiveness and efficiency of application support services for its global business operations. Under the agreement, both companies will partner to leverage Wipros global scale and transformational capabilities to achieve results in productivity, IT costs and service quality, a release said.
The agreement will provide an enterprise-wide global application support delivery model and capability, reduce the total cost of ownership and allow more opportunities for value-added services to business users of British American tobacco.
Wipro senior vice president Bhanu Murthy crowed about the deal. He said: "We are excited to be chosen for this transformational initiative at British American Tobacco. Wipro will bring in standardise processes, methodologies and governance to set British American Tobacco on a strategic cost optimisation path while ensuring a high level of service to the business and will participate in bringing in clear business benefits."
Wipro will be delivering this global programme across over 130 countries where the company operates.