IT major Tata Consultancy Services (TCS) has inked a multi-year outsourcing contract with Telenor Norway.The contract comprises IT application maintenance and development services and will involve a modernisation of Telenors Norways application portfolio across its fixed, mobile, datawarehouse and accounting system domains, a release said here.Through this second generation outsourcing initiative, Telenor Norway will improve its operational efficiency, refresh its IT stack and will become more agile to respond to its customers changing needs, it said.
Telenor is a leading provider of mobile communications services to customers in 13 markets across Asia and Europe. By implementing this measure we are making the necessary adaptations to provide our customers with improved and more innovative services in relation to capacity, speed and stability, as well as better quality in both voice and data, and to facilitate current demands for accessibility, said Ragnar Karhus, CEO of Telenor Norway.
The contract reinforces TCS leadership position in the Nordic market.
Recently, TCS had been ranked as the number one service provider in the Nordic region by an EquaTerra survey in which leading CIOs and CXOs in the Nordic region had rated the company ahead of all other providers in terms of customer satisfaction, quality, flexibility, risk and innovation.
This contract underscores TCS ability to help global corporations optimise its Run the Business cost and channel those savings to undertake modernisation projects that are delivered with reduced risk and increased certainty, said A S Lakshminarayanan, vice-president and head of Europe, TCS.
Our selection by Telenor to drive this modernisation demonstrates the headway we have been making in the Nordic market and highlights our strong telecom domain expertise, he said.