The business process outsourcing (BPO) division of Wipro Technologies will provide legal process outsourcing (LPO) to Microsofts intellectual property (IP) and licensing group worldwide, says the Indian IT bellwether. "We have developed IP domain expertise and ability to work on a scale required for Microsofts vast IP portfolio. We are also jointly developing processes and case management to streamline IP processes," Wipro general manger for LPO solutions Saju A. Joseph said in a statement.
Wipro has been providing US patent and trademarking filing and docketing services to Microsofts IP and licensing group since July 2008, replacing the latters in-house resources, outside law firms and offshore vendors.
"We have developed the LPO framework, tools, controls and metrics to drive productivity and reduce costs for Microsoft," Joseph said.
Wipro will integrate its BPOs legal expertise with process and technology to reduce overall legal costs of Microsofts clients.
"With our extensive BPO experience, international reach and global delivery capability, we will be able to ensure efficiency and consistency in the way Microsoft does business," Jospeh added.
"Wipro will also continue to integrate legal expertise with process and technology to reduce overall legal cost for Microsoft clients," the statement said.
"Our dedicated team at Wipro has become a fundamental component of our global patent operations function," Microsofts general manager Martin Shively said.