Spanco Bpo Services Ltd, a part of SPANCO group launcheda new BPO centre in Dehradun on Sept 24th, 2009; at Doon Business Park on themain Saharanpur Road, opposite Transport Nagar. This centre is a part of a 2lac sq ft covered area, built to international specifications, having acapacity of over 3000 production seats which can offer employment to over 7500 people.
Itis a part of Spanco’s determined initiative to take BPOs to people rather thanbringing people to BPOs. After having fairly large size operations at Mumbai,Gurgoan and Kolkata, employing over 5000 people,Spanco is starting operationsin Dehradun for one of the large telecom service provider, IDEA Cellular, fortheir UP (West) and UP (East) circles.The facility is equipped with state ofart IT infrastructure and is built to meet the best of international standards.
Accordingto Mr Pravin Kumar, CEO, Spanco BPO, “Dehradun is ideally suited for providingcall centre services in Northern India, as it offers a large pool of educatedyoung population, speaking all north Indian languages including English, HindiPunjabi and Himachali etc. It has ideal environment conditions for a BPOoperation and is very well connected to all the major cities in North Indiaincluding Delhi. With much lower attrition and operation costs as compared tothe larger cities like Delhi, Noida or Gurgaon, it should be possible toprovide high quality BPO service at optimal cost from Dehradun”. While SPANCOBPO is starting with 250 seats operation in Dehradun, it expects to grow toabout 1000 seats, within next 6-12 months.