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HCL Technologies Ltd. HCL, Indias leading global IT services company, today announced the completion of the implementation of Guidewire ClaimCenter for New Jersey Manufacturers Insurance Company NJM, the largest automobile and workers compensation insurer in New Jersey. HCL assisted NJM in the configuration, integration, data conversion and claims reporting aspects of the Guidewire ClaimCenter implementation, serving as the companys IT partner and driving its transformation in claims processing.
This was a particularly tricky project, as it required many system changes to occur in coordination with the Guidewire ClaimCenter implementation, explained Mike Carey, head of IT, NJM Insurance Group. Throughout this project HCL was responsive and adaptable to the various changes that occurred, while remaining focused and productive. Additionally, HCL has a sharp understanding of our business processes and technology environment, which has offered us the added benefit of not disrupting our own staff during this important integration.
With our deep experience in packaged implementations and our ongoing investment in building solution accelerators for low cost/risk implementations, we are in a unique position to offer insurance carriers the expertise needed to implement packaged solutions and assist in their business transformation initiatives, said Prasanna Satpathy, senior vice president and head, Banking, Financial Services and Insurance Group, HCL America, a wholly owned subsidiary of HCL. Our implementation of ClaimCenter for NJM is enabling the company to streamline and reduce risk in the claims transformation process and increase value to their customers.
HCL resources have been involved with several implementations of Guidewire ClaimCenter, said Alex Naddaff, vice president, Professional Services, Guidewire. Their team has demonstrated a good understanding of our product and what it takes to make these missioncritical enterprise projects successful.
Guidewire ClaimCenter is a leading end to end claims system for property casualty insurance. ClaimCenters flexible business rules enable claims organizations to optimize and monitor the claim process. Claims executives can define, enforce, and continually refine their preferred claim handling practices. In addition, ClaimCenter offers a modern technology architecture providing 100 percent web client, and a web services interface that enables lower total cost of ownership in any environment.
HCLs Global Insurance Practice offers businessdriven technology solutions to the insurance industry worldwide, with indepth experience and competence in domain, technology, tools and test methodologies that help customers cope with todays complex business challenges in the insurance sector.
HCL pioneered the concept of setting up an independent Insurance Solutions Development center to focus on delivering unparalleled domain and technology skills for global insurers. The dedicated center in India has successfully completed major insurance assignments spanning life insurance, P and C insurance and reinsurance.
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