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Capgemini UK plc has signed a six year IT outsourcing contract valued at GBP 23 million with UKbased SHL, world leaders in the science of psychometrics in the workplace. Capgemini will maintain and transform the whole IT infrastructure at SHL and provide support for some 1,000 desktop users at SHLs 35 locations across the Americas, Europe, Africa and Asia Pacific.
The transition to Capgemini, which begins immediately, involves the transfer of IT from three data centres in the US and Europe to a single Capgemini secure data centre located in Bristol, England with user and technical support based at Capgemini service centres in Katowice, Poland and Mumbai, India respectively and backup support from Rotherham, England. It is expected that some 20 SHL IT staff will transfer to Capgemini under the Transfer of Undertakings Protection of Employment Regulations TUPE.
Capgeminis recommendation of virtualisation technology, involving techniques and software that transform system utilisation and permit improved sharing of hardware resources, was among the factors that won the deal for the company. Capgemini will deploy its own implementation of virtual server technology, known as ServiceOrientated Infrastructure Delivery SOID, to give SHL improved availability and service, better control, greater flexibility and reduced costs.
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