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DarwinSuzsoft has signed the largest BPO services deal in China to date, with India-based Datamatics.
Datamatics, is an IT consulting and services firm headquartered in India, is to establish a 1,500-person offshore development center (ODC), gaining trusted guidance on Chinese market entry, an accelerated ramp-up, immediate cost savings and a risk-adjusted offshoring portfolio.
With this deal, DarwinSuzsoft has become the largest BPO service provider in China - three times larger than its closest competitor. The firms established presence across six regions in China to ensure clients receive world-class service without the complexity that undermines many outsourcing relationships.
DarwinSuzsofts services include: data entry, capture, conversion and verification; data reconciliation and cleansing; document coding and indexing; processing of forms, claims, credit cards or stock trades; and call center and data center support operations.
DarwinSuzsofts China-based offshoring capabilities are among the most scalable in the world, with engagements ranging from a dedicated staff of 50, upwards to 1,500 the scope of the Datamatics collaboration. Its clients enjoy fully integrated U.S - China project and process management, and 30-60 percent savings over comparable pricing in India.
"The global outsourcing landscape has dramatically shifted, and so have the measures of success," said Dan Ross, CEO of DarwinSuzsoft. "China meets the new standards - technical competence, ability to deliver, workforce stability, and long-term sustainable savings. Were the fast-track gateway to this irresistible advantage."
DarwinSuzsofts BPO clients gain faster processes, improved service and product quality, and significant cost savings - coordinated with other IT consulting and development services through a single point of control and accountability. Through its unique "smart-shoring" strategy, DarwinSuzsoft taps key regions in China like Suzhou, Nanjing and Dalian, which are ideally suited for these offshoring services because of their strong university systems and loyal, inexpensive workforce.
As a full-service IT outsourcing partner, DarwinSuzsoft helps global CIOs align business objectives with sophisticated services - from application development and re-platforming, enterprise architecture design, quality assurance and testing, and commercial software development and maintenance, to cost-effective BPO offerings. Its customers include more than 300 of the worlds top financial institutions, software firms, insurance providers, healthcare companies and telecommunications firms.
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