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Spanco to invest in Indian BPO business

Telecom system integration company Spanco Telesystems and Solutions has forayed into the domestic BPO segment with an initial investment of Rs 400 crore. Known as Spanco BPO, the new venture has set up two flagship customer support centres in Gurgaon and Mumbai to provide back office services to domestic clients, the company said in a release.

Given Spancos erstwhile experience in the domestic space and proven technology competency, we will seek to differentiate ourselves by providing complete BPO solutions for organisations in India, Spanco BPOs Executive Director and Chief Executive Officer Sandeep Soni said.

The company plans to invest up to Rs 400 crore over next two years and will set up facilities across cities including Chennai, Jaipur, Mysore, Ahmedabad, Lucknow and Noida, the release said.

Spanco has a current staff strength of around 3,000 and plans to recruit 2,000 more in the first phase of expansion, it added.

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