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Canada is becoming an attractive option many American software developers are eyeing for their future outsourcing strategies, according to a new report released on Tuesday by SD Forum and Luxoft, a Russiabased outsourcing firm.Of the 200 plus U.S.based independent software developers that took part in the survey, 94 percent say they are outsourcing project work, either domestically, offshore, or nearshore, or in some combination of all three. India is the leading offshore destination of those companies outsourcing, followed by Singapore, Russia, and China.
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Canada is becoming an attractive option many American software developers are eyeing for their future outsourcing strategies, according to a new report released on Tuesday by SD Forum and Luxoft, a Russiabased outsourcing firm.Of the 200 plus U.S.based independent software developers that took part in the survey, 94 percent say they are outsourcing project work, either domestically, offshore, or nearshore, or in some combination of all three. India is the leading offshore destination of those companies outsourcing, followed by Singapore, Russia, and China.
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UK firms that offshore their IT functions are increasingly favouring Indian suppliers, a new national study has found. According to independent sourcing advisory firm EquaTerra, Indian IT services firms such as Wipro and TCS are steadily increasing their profile and popularity among UK IT decision makers.The study found that all UK firms that offshore all or part of their IT function now use India as one of their offshoring locations, and plan to continue using this strategy.
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The Capita Group and Marsh Limited have signed a deal worth GBP187 million over 10 years, to deliver and transform Marshs UK operations. Under the agreement, Capita will provide support and processing services to enhance Marshs broking activities to clients across its multinational business. Marshs UK operations are based in Norwich with some offshored services delivered by an external provider in India.
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The USD 388 billion retail giant, based in Bentonville in the US, has outsourcing ties with IT vendors like Infosys and has done a recce for developing a captive shared service centre to cater to multiple functions in its worldwide operations. Besides IT development and maintenance, a shared service centre supports different parts of a global enterprise such as HR, finance and accounting.
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Domestic telephone provider, Telecom Fiji Ltd has signed a USD7.6 million deal with an Indian company Tech Mahindra.Under this agreement, Tech Mahindra will implement a transformation programme for Telecom Fiji in the OSS BSS domain for a period of 18 months.
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Over the past six months, a spate of multi national companies have signed global outsourcing contracts for voice and data services with a single supplier.Shell, Tesco and Procter and Gamble, have signed multimillion pound outsourcing deals with AT andT, Cable and Wireless and BT to manage their respective voice and data networks. The deals mark a turning point for multi nationals that are redefining how they use IT to support doing business in a global market.
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Indian offshoring services giant Wipro will expand their existing product design services to include actual manufacturing of prototypes.Wipro plans to work with thirdparty manufacturers to put together small prototype product runs, a responsibility which will be shifted to the customer should the product prove successful.
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Wipro Ltd., a rapidly growing Indian IT, engineering and businessprocess outsourcing company, has plans to expand their operations in Michigan.Wipro Ltd. has recently entered into a new lease in the National City Center building on West Big Beaver in Troy. The new building is located very near to Quantech Global Services LLC, Wipros first presence in the area. The Bangalore, Indiabased company has been immensely successful and now sees Michigan as ripe with talent and opportunities.
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Australia has been slow to openly embrace India as an outsourcing destination but momentum is building and more organisations are saying they have shipped technology and business process work offshore.Not surprisingly, many of the companies that have entered the fray play in the financial services sector, a voracious and aggressive user of information systems and services.
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Indian technology companies that write part or all of the code that goes into products of independent software vendors, or ISVs, such as Microsoft Corp. and Oracle Corp., will see their earnings increase from such clients as they gear up to sell software on a payasyouuse basis under the software as a service, or SaaS, model. These companies are also known as outsourced production development, or OPD, firms. Driven by demand from end users, ISVs such as Microsoft and Oracle are adopting SaaS to tap a broader market and add to sales of licensed software installed in customers computers. SaaS , where products are delivered online, allows vendors to sell software through monthly subscriptions that are usually cheaper than licence fees.
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Technology giant IBM is transforming the way in which it delivers IT services globally, replacing a location specific model with virtual integration of all its centres outside the United States. With over 63 percent of its revenues coming from outside the US, IBM is constantly expanding and upgrading its delivery locations to meet the diverse requirements of the marketplace.
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Indias top outsourcers have increased their share of the global IT services market, as customers break down large multibillion orders into smaller orders that Indian outsourcers can handle, and also as customer confidence in Indian providers grow, according to research firm Gartner.Gartner said on Thursday that the top six Indian offshore service providers, including Satyam, Wipro, Infosys, Tata Consultancy Services, Cognizant and HCL Technologies, accounted for 2.4 percent of the total worldwide IT services market last year as compared to 1.9 percent of the total worldwide IT services market in 2006.
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India, already playing a leading force in the IT outsourcing market, is now in a position to expand services in engineering sectors. For India, there is a great opportunity in the global market for offshored engineering services. It is not only a significant revenue generator, but will also place India on the global innovation map. Attaining, training and retaining talent will be a critical next step for India to maintain its current advantage, industry experts say. Globally, the highest portion of work in engineering industry comes from the countries like US, Germany, and Japan.
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Avineon, Inc., a successful provider of IT, geospatial, engineering and program management services, today announced the opening of a new services development center in Kakinada, India,and unveiled expansion plans and strategic growth initiatives for the coming year. The company's new office represents significant growth in capabilities, skills and geographic presence needed to address the expanding customer demand for Avineon's services through its subsidiary, Avineon India Private, Ltd.
AIPL.
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Indias software exports might grow slower by four percentage points in the current fiscal year that began on 1 April as clients in the US, the largest market for local firms, delay decisions on outsourcing backoffice and information technology IT services, industry body National Association of Software and Services Companies, or Nasscom, has said. We are lowering the growth rate, but it is still a high growth, Nasscom president Som Mittal said at a twoday BPO business process outsourcing industry summit. It is a challenging environment due to oil inflation, economic slow down and lower growth.
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IBM today inaugurated a new Global Delivery Center GDC here, the fourth site in the city to provide clients worldwide with business consulting and application services.Located in Hinjewadi Information Technology Park, the center is spread over 180,000 square feet and will house 2,000 employees approximately, once fully staffed. This IBM Global Business Services GBS will expand the scope of business and technology expertise already available to clients through its globally integrated network of delivery centers.
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Analyst Gartner predicts the global outsourcing market will grow at a steady pace of 8.1 per cent in 2008, and such growth will be driven by multisourcing and offshoring.Publicly reported IT outsourcing and business process outsourcing contract values decreased overall by 50 per cent last year. Gartner says more firms are using a multisourcing strategy that includes a range of smaller deals that are not reported in the press.
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IT companies spend countless amount of days and hours developing various kinds of software for their clients. The global organizations today have become more sophisticated and they need to develop complex systems, elevate their economic growth, increase the competitiveness and enhance their performance. These organizations range from banks, financial institutions, airlines, engineering and government agencies. Because of this, they need a lot of capital and people to handle the growing tasks for different types of softwares that is needed for the company.
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Sierra Atlantic, the leader in offshoring enterprise applications and outsourced product development, announced that it has closed an agreement with Callidus Software , the leader in Sales Performance Management SPM. The master services agreement will cover areas such as professional services, development, and support. The partnership will support Callidus Softwares continued delivery of superior competency in product development, consulting services and technical support.
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Belt tightening by global technology giants, a fallout of US economic slowdown, is likely to re-enforce India as the cost preferred offshoring destination. Top technology firms are actively moving part of their workforce from the US, UK and European markets to lowercost destinations. They cite availability of local talent, better delivery and conducive environment as key offshoring reasons.
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Nearshore locations are growing in popularity as outsourcing destinations, according to new research from the National Outsourcing Association NOA.Martyn Hart, chairman of the NOA, said as Europe has grown to encompass more states, central European countries have begun to trust destinations such as Romania and Bulgaria more with outsourcing projects. For reasons such as data protection and common currency issues, he said.
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Tesco today announced it had signed a five year, GBP100million outsourcing deal to consolidate and modernise its IT network infrastructure.The deal will streamline existing telecommunications systems of the retail groups UK and international operations into a more costeffective and efficient, single internet protocol IP network, delivering 40 times its current capacity.Nick Folkes, Tesco UK infrastructure and operations IT director, says that the deal would allow it to consolidate communications over multiple, legacy voice and data networks onto one.
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The global healthcare industry is under pressure to reduce research and administrative costs and meet tighter compliance and security mandates in Europe and in the US. The market has thus begun to represent an outsourcing opportunity for IT players. The global healthcare IT outsourcing market is estimated at around USD80 billion and is growing by 12 percent every year. Automation in the industry is equally low. As pressure from consumers increases, players will need to outsource an increasing share of their IT budget. With costs six to seven times lower than in the US, Indian IT companies stand to benefit from this opportunity, he said.
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The acquisition of Electronics Data Systems Corp EDS by Hewlett Packard HP for USD 12.6 billion is likely to benefit MphasiS, in which EDS has a 60.9 per cent stake, as HP may outsource more work to the Bangalorebased company. Apprehensions, however, remain about the processes to be adopted in integrating MphasiS operations and employees with HP.HP employs 30,000 in India while the MphasiS group has around 27,000 employees.
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