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Patni Computer and MphasiS are among the potential suitors looking to acquire the Indian software unit of troubled insurance giant AIG, said a banking source familiar with the development. The software unit, AIG Systems Solutions, is on the block as part of the insurance behemoths plans to divest assets globally and focus on its core business. Deloitte is running a sale process for the unit, which has over 1,000 employees and annualised business estimated at USD 30 million. The sevenyear-old AIGSS has centres in Chennai and Kolkata. The deal-making is still in preliminary stages.
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Aspire Systems, India’s leading Outsourced Product Development (OPD) company, is further expanding its reach into the UK and European markets with the opening of a new UK Branch office in Hammersmith, London. The new branch office will be the interface and engagement center for all of Aspire’s European customers. Announcing the opening, Mr. Gowri Shankar Subramanian, CEO, Aspire Systems, stated that “The opening of our new office in UK is to extend our services to the European markets with the same level of commitment that we have shown for our US and Indian customers, and share our expertise gained over years of building software products better and faster.”
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Avineon, Inc., a successful provider of IT, geospatial, engineering and program management services, today announced the opening of a new services development center in Kakinada, India, and unveiled expansion plans and strategic growth initiatives for the coming year. The companys new office represents significant growth in capabilities, skills and geographic presence needed to address the expanding customer demand for Avineons services through its subsidiary, Avineon India Private, Ltd. AIPL.
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Indian telephony and internet services provider Tata Communications Thursday forged two separate deals with Britain-based BT Group and American network services major Telx.The $1-billion deal with BT will see the British company outsourcing its entire voice traffic to Tata Communications, while the latter will utilise BT’s infrastructure for its calls to Britain.
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Indias top three outsourcing majors, Tata Consultancy Services TCS, Infosys and Wipro, will gain enough muscle to take on todays IT giants like IBM, Accenture and EDS by 2011, IT research company Gartner said. These vendors are increasingly being considered for strategic service deals, and will augment or, in some cases, replace todays acknowledged mega vendors by revenue IBM Global Services, Accenture and EDS in this space by 2011, predicts Gartner. The IT research firm has based its projection on a comparison of growth rates of Indian firms and MNCs.
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With business from the US and Europe expected to decrease due to the ongoing financial turmoil, Indian information technology services IT firms are increasing their focus on the Asia Pacific region, particularly China, in an effort to tap the latters IT market and use it as a strategic base to enter the at least USD100 billion Rs4.76 trillion a year Japanese IT market. Business from the US and Europe together account for between 80 percent and 95 percent of revenues of the top five Indian IT services firms, Tata Consultancy Services Ltd or TCS, Infosys Technologies Ltd, Wipro Ltd, Satyam Computer Services Ltd and HCL Technologies Ltd.
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Spain has the potential to be a leading outsourcing destination, due to its large pool of well qualified IT professionals, competitive rates, world-class expertise, and potential scale through its long established links with South America, according to market analyst firm Forrester. Outdated perceptions and a lack of awareness about Spains IT capabilities mean that many European companies have overlooked the value that Spain can offer as an outsourcing destination comments Euan Davis, Principal Analyst at Forrester, speaking at an event hosted by The Spanish Association of Consulting Firms AEC in London last week.
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The outsourcing to India is now expanding its operations to the area of special effects for movies. Executives in India say that cost pressures are pushing studios to send more work to India, where special effects projects are up to 40 percent cheaper than that in the U.S. Economic conditions are playing out favorably for us and people are more willing to experiment, said S. Nagarajan, the Chief Operating Officer of Visual Computing Labs, the visual effects and animation unit of Tata Elxsi, a prominent studio in India.
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IT major Tata Consultancy Services (TCS) has established its third worldwide delivery centre in Queretaro in Mexico. The company claims that newly revealed facility, will further flourishes TCS's presence in the country. The company stated that it will hire 500 professionals for its new centre during the latest financial year. According to sources, the customers will get state of the art IT services, consultancy, test factory and business process outsourcing at the new centre.
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Reliance Communications Ltd. or RCom is in exclusive talks with French telecom infrastructure provider Alcatel-Lucent to award a $500 million or Rs.2,500 crore operations and maintenance contract.Last year, Reliance and Alcatel formed a joint venture for network management services, with RCom holding 33% and the rest by Alcatel. The outsourcing contract will not be given directly to Alcatel-Lucent, but it will be handled by the JV company that RCOM and the Franco American networks major had formed last year.
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In a major domestic outsourcing deal, Godrej Industries and Godrej Consumer Products have signed a 10 year outsourcing contract with HewlettPackard HP. The value of the contract was not disclosed, but would include application development and maintenance, infrastructure management and transformational initiatives. As part of the agreement between the firms, HP will also take over the staff working in the IT operations of the two companies.
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Indian IT companies depend overwhelmingly on the US and European markets. Between 80 and 90 per cent of revenues is typically accounted for by just these two regions. With these markets slowing down dramatically, IT outsourcing firms are looking at new geographies for growth. One big focus is Japan, the worlds second largest economy. Japan will drive the next phase of growth for the Indian offshoring industry, says a report by Zinnov Management Consulting. The government and IT industry body Nasscom are developing trade relations with the country.
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Indian operator Bharti Airtel Ltd. is claiming a managed services world first after agreeing to a mobile value-added services outsourcing deal with Comviva Technologies Ltd. . The three-year contract will see Comviva formerly Bharti Telesoft manage the entire technical infrastructure associated with Airtels value-added services, including basic SMS, multimedia messaging, and ringback tones, among others.
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Over the past six months, a spate of multi national companies have signed global outsourcing contracts for voice and data services with a single supplier.Shell, Tesco and Procter and Gamble, have signed multimillion pound outsourcing deals with AT andT, Cable and Wireless and BT to manage their respective voice and data networks. The deals mark a turning point for multi nationals that are redefining how they use IT to support doing business in a global market.
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Spending on IT services grew by 8.2 per cent in 2008 despite the impact of the recession, a new study has revealed. Research by analyst firm Gartner has revealed that global expenditure hit $806 billion (£501 billion), up from $745 billion in the preceding 12 months. However, the study also found that the picture for the sector is not as rosy as it might seem as most of the growth occurred in the first two-thirds of the year.
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International Business Machines Corp, Hewlett-Packard Co’s Electronic Data Systems and India’s Infosys Technologies Ltd won orders worth Australian $1.2 billion $949 million over five years from Australia's Telstra Corp. IBM received a renewed five-year contract worth Australian $750 million to manage the infrastructure at Australia’s biggest phone company, Melbourne-based Telstra said.
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Information Technology giant International Business Machines Corp. announced Monday that it signed a five year, end to end business transformation and IT outsourcing agreement valued at USD15 million with Shapoorji Pallonji Groups unit Eureka Forbes Ltd. in India.
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Indias second biggest software exporter Infosys Technologies plans to open a software development and back office centre in Brazil later this year, as the company seeks to serve its US customers better by establishing a nearshore presence. Rival outsourcing companies TCS and Wipro already have centres in Brazil. While TCS has around 1,700 people in Brazil with development centres in Brasilia and Sao Paulo servicing around 30 clients, Wipro has a BPO centre in Curitiba providing shared services to AmBev, a leading brewery company.
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Tata Consultancy Services (TCS), the country’s largest IT services firm, is exploring moreavenues in the life sciences and healthcare space as demand from clients gains momentum. Outsourcing analysts say there are deals worth USD300-400 million in the market at various stages of negotiations. Life sciences and healthcare is the sixth-largest vertical for TCS and accounted for 5.2 percent of the firm’s revenues at the end of fiscal year 2008-09. TCS provides offerings in the areas of clinical trial data management , pharmacovigilance and medical device design, besides software and solutions to aid drug discovery.
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Outsourcing services providers from Asia Pacific continued to dominate the Global Outsourcing 100 ranking for the second consecutive year, according to lists released by the International Association of Outsourcing Professionals IAOP. Of the 75 companies making the Leaders category of larger established companies in 2009, India was the second highest country behind the U.S. with 39 firms on the list. India had 16 companies represented, including 4 Tata Consultancy Services 5 Wipro Technologies 9 Infosys Technologies and 11 Genpact.
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The IT R&D offshoring market in India is expected to record a CAGR of 23% to touch $21.4 billion by 2012, according to a study done by Zinnov, a consulting firm. Zinnov said there are around 600 MNC captive centres in India and the total revenue is expected to touch $9.4 billion with $5.8 billion going to come from the MNC captive centres rest from the third-party vendors.
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IBM India, a local unit of International Business Machines Corp , said on 1 June that it has received an information technology contract from MTS India, the mobile telephone services arm of Shyam Sistema TeleServices Ltd, or SSTL. The company said that under the agreement it will design and build two data centres, one in Chennai and the other in Gurgaon, intended to support SSTL's plans to expand its pan-Indian telephony services. SSTL, a 74:26 joint venture between Russia's Sistema JSFC and India's Shyam Group, entered a tie-up with Russia's Mobile TeleSystems to launch mobile services under the MTS brand in India.
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The regions increasing appetite for information technology to diversify resources away from hydrocarbons has largely benefited the outsourcing industry. Although the Middle East and North Africa region has only become familiar with the word outsourcing, a process where a product design or customer service is sub contracted to a thirdparty company , in the early 2000s, it has gained immense popularity, so much so that new concepts such as the Dubai Outsource Zone are selling like hot cakes.
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Indian technology giant Wipro said it would step up investments in the Middle East and hire more women to reinforce its commitment to a region now emerging as one of the companys most promising markets. Wipro, which launched its Middle East operations from Dubai in 2001, is committed to the region and to hiring more local talent, its chairman Azim Premji said on Tuesday. We had a phenomenal growth in the Middle East in 2008-09 at 170 per cent, and we expect to sustain our regional growth rate at 50 per cent in comparison with a market growth of six per cent, global turnover of $4.92 billion, and the company plans to enter new markets in the region.
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Infocrossing, a Wipro Company, and Sunoco , a leading manufacturer and marketer of petroleum and petrochemical products, today announced a USD34 million four-year contract extension and expansion of the companies 13-year relationship.Since 1996, Infocrossing has provided managed infrastructure outsourcing services that have helped Sunoco access the latest technologies including servers, storage and network devices. During the 13-year relationship, Sunoco has been able to achieve operational improvements and make enhancements to the delivery of its services to its customers.
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